 |
|
home
> professional consulting services
>
training services
>
information systems
and management training |
|
Information technology is the great enabler
that allows fleet operations to automate
routine tasks, quickly gain access to data
for decision making, and simplify complex
processes. To realize these and other
benefits, however, your organization must be
prepared to: |
|
 |
Implement
the sound business processes that take
full advantage of the technology’s
capabilities, and |
|
|
Train
your IT systems team and your managers
in those processes, in producing the
relevant information from the new system,
and in the best practices for using that
information throughout your operation. |
|
|
 The
increased availability of data that results
from upgrading or modernizing your system
can lead to additional pressures on managers
and staff. They find themselves operating in
a data-rich, information-poor environment
where they understand little about where the
information is stored, how to gain access to
it, how to transmit it, or how to make it
secure. They often must deal with new
requests for different types of management
information for various constituencies such
as clients, auditors, regulators, and other
legitimately interested parties.
Mercury consultants have often found that
clients can quickly become frustrated at
their managers’ inability to get meaningful
information from their systems. They are
unable to produce the reports that are
essential for any fleet management
operation. It could be that the system’s
standard reports don’t do the job, or that
the staff members lack the skill and
knowledge to use the powerful tools at their
disposal.
Mercury’s training services are the answer.
We design and deliver workshops that meet
the needs of both novice and experienced
systems professionals, as well as managers
without a technical background who need to
understand what their systems can and cannot
do. |
| |
Some of the topics we cover include: |
|
|
|
Introductory
and advanced ad hoc report development |
|
|
Creating SQL
statements |
|
|
Understanding database tables and
connections |
|
|
Systems
management |
|
|
|
Mercury
Associates, Inc.
Professional Fleet Management Consultants
16051 Comprint Circle
Gaithersburg, MD 20877
301 519 0535 Office
301 519 0536 FAX
email:
contactme@mercury-assoc.com
|
|
|
Fleet Management
Consulting Services and Business Solutions,
Simplified ™ |
|
© 2006 Mercury
Associates, Inc. |
|
|
|
|
