Fleet Management Consulting Services
Mercury is a preeminent provider of fleet management consulting services and
information technology solutions for public and private sector fleet operations.
Our team of professional fleet management consultants have assisted hundreds of
fleet organizations, including large cities such as New York, Los Angeles,
Chicago, and Houston - almost half the states in the U.S., federal agencies like
the US Army and NASA, major utility companies, and Fortune 500 companies such as
Sprint and Walt Disney World Company. At the other end of the spectrum, we have
worked with fleets of as few as 100 vehicles.
Additionally, our consulting firm has provided services to fleet management
operations that are extremely diverse in the equipment and assets that they
maintain – police and constable vehicles, public safety equipment, fire trucks,
ambulance, tanks, amphibious equipment, weed eaters, chain saws, small and large
generators, military tanks, sewer vacs, tandem trucks, school buses, ATVs, snow
blowers, cars, pickup trucks, helicopters, planes, golf carts, air boats, jets,
hover craft, and much more. This has given us a full appreciation of the daily
demands and expectations that fleet management organizations share in common,
and of the operational, managerial, and political environments that make each
fleet manager's job unique. We do not employ a "cookie cutter" approach to our
consulting engagements. Rather, we tailor our services to the particular
circumstances, needs, and objectives of our clients and projects. We are
particularly passionate about seeing our recommendations implemented, so we work
hard to understand the communication channels and decision making processes
through which a fleet manager must navigate if he or she is to affect real
business process changes and tangible, measurable improvements in performance.
One of the key factors that have made Mercury a leading provider of fleet
management consulting services has been our determination to provide services
whose value far exceeds their costs. Our focus on every project is to develop
and secure management's commitment to implementing real-world solutions that
produce the greatest return on investment for our client - regardless of the
size or complexity of their fleet or the challenges and opportunities they are
facing.
In order to meet our clients' needs we offer a wide array of services to
organizations with vehicle and equipment fleets of all sizes and types. Our
fleet services include, but are not limited to:
Fuel Management
Nearly 50% of the annual cost of operating and maintaining a fleet is
directly attributed to fuel and fuel management. It is also an area of fleet
management that has become extremely complicated, because of legislation and
policies at local, state, and federal government levels, global economics, vast
changes in technology, increased availability of alternative fuel types, new
multi-fuel enabled and hybrid vehicles and equipment, and on-going pressures to
reduce emissions. Thus, for many people fuel management is a black box of
complex issues, which require large sums of funding.
Minor improvements in a fuel management program, however, can yield significant
savings in the short and long term. The fleet consulting professionals at
Mercury understand the issues surrounding fuel management and have extensive,
first-hand experience producing solutions to these problems for clients. In
fact, some of our fuel management consulting services have saved clients
millions of dollars, while at the same expanding the availability of fuel site
locations.
Some of our fuel management consulting services include:
Alternative Fuel Program Development
Alternative Fuel Program Reviews
Bulk Fuel Site Design and Engineering
Commercial Fuel Program Development
Emission Reduction Planning
Fuel Management Program Development
Fuel Management Program Review
Fuel Tax Reimbursement Optimization
Fuel Site Consolidation Reviews
Fuel Site Mapping and Location Services
Parts and Inventory Management
A significant portion of a fleet operation's annual expenditures can be
accounted for in parts management. This cost can vary significantly from one
fleet operation to the next depending on the composition, age, and application
of equipment in a fleet. However, the primary goal of every parts operation is
to maintain a sufficient inventory in order to fill a high percentage of part
requests immediately while sustaining a high part turn-over rate. This can be a
difficult task, due to the logistics with seasonal parts, vehicle and equipment
replacements, poor vendor performance, cumbersome procurement procedures,
insufficient warehousing space, inadequate staffing levels, an antiquated
information, and a wide array of other factors. Hence, efforts to reduce a parts
operation's costs and maintain an inventory to sustain an acceptable fill-rate
can often times seem to be diametrically opposed.
As previous fleet managers and as management consulting professionals we have extensive
industry experience and knowledge of the best practices in parts management. We
understand the issues that affect the availability of inventory, part turn-over,
stocking levels, reordering points, minimum and maximum levels, and the spectrum
of other elements that influence a parts operation. We also understand matters
associated with procurement policies and procedures. In fact, a principal member
in our firm previously served as a procurement for a local government in Florida
for several years.
Our parts management consulting services include:
Electronic Procurement Strategies
Parts Inventory Availability and Stocking Level Review
Parts and Inventory Management Reengineering
Parts and Inventory Management Reviews
Procurement Procedures Assessments
Vendor and Contractor Performance Reviews
Parts Warehouse Design
Fleet Replacement Plan Development
The replacement of vehicles and equipment in a timely manner is a problem for
many fleet operations. The decision to replacement equipment is often driven by
the fiscal health of the organization, breakdown or failure of the asset, or
some other unpredictable factor. However, a proper fleet replacement program can
provide both fleet reliability and fiscal stability for a fleet operation and to
the general organization.
Our principal consultants have been providing fleet replacement planning
services for decades, which is why dozens of fleet operations have contracted
with us over the years. Whether you utilize ad hoc appropriations,
lease-purchase, debt financing, or a hybrid approach our fleet consulting team
can assist you in developing a long-term replacement strategy. Moreover, as part
of our fleet replacement planning services we will model several funding and
purchasing approaches so that you have the quantitative information to justify
the final funding approach.
Some of our fleet replacement consulting services include:
Fleet Replacement Fund Development
Fleet Replacement Funding Strategies
Fleet Replacement Plan Development
Fleet Replacement Plan Audit
Fleet Replacement Life Cycles
Lease Versus Buy Analysis
General Fleet Operations
Our group of general fleet operations consulting services is one of our most
frequently contracted group of services. Perhaps this is due to the value that
we produce as a result of our findings. We often hear about studies, such as a
strategic business plan, that our consulting professionals performed nearly a
decade ago are still frequently referenced and utilized in management decisions.
We believe that this is the best testament to our ability to achieve provide
high quality, valuable consulting services. Moreover, virtually no other firm in
the fleet industry can provide our wide array of general fleet consulting
services.
Some of our general fleet consulting services include:
Business Process Reengineering
Fleet Management Training
Operation Best Practice Reviews
Operation Competitiveness Assessments
Organizational Realignment
Policy and Procedure Development
Staffing Level Assessments
Strategic Business Planning
Managed Competition Facilitation
Vendor Contract Negotiations
Vendor Contract Reviews
Benchmarking Studies
Performance Measurement Solutions
Outsourcing and Privatization Consulting Services
Outsourcing or privatization is a process that most people view as an all or
nothing process. In some cases this is true. However, we also find operations
that are very efficient at specific services, such as preventative maintenance.
In such an instance an appropriate approach may be to outsource part of an
operation. Nonetheless, the choice of outsourcing part or an entire operation is
not an easy one. It often times requires the review of an impartial party that
understands when an operation should be outsourced, how it should be done, and
the contractual pitfalls that can result in unforeseen charges and financial
liability.
Mercury is uniquely qualified to provide you with outsourcing consulting
services, because we worked with many years with internally serviced and
outsourced fleet operations, negotiated several outsourced maintenance contracts
for clients, and provided managed competition services.
Some of our outsourcing and privatization consulting services include:
Managed Competition Facilitation
Managed Competition RFP Development
Outsourcing and Privatization Contract Negotiations
Outsourcing and Privatization Feasibility Reviews
Fleet Information Services
One of the most significant changes in the fleet industry has been a veritable
explosion of quantitative data. The sources of these data are multitude: fleet
management information systems, fuel management systems, ERP and financial
management systems, professional association databases, the Internet, GPS and
AVL solutions, web-based reporting engines, ad hoc report writers, and document
imaging systems.
The increased availability of data on the fleet and the fleet operations has
placed significant pressure on fleet managers and staff to maintain and produce
a wide array of management information for clients, financial and auditing
departments, executives, elected officials, and the general public. A major
challenge for fleet managers has been and will continue to be the struggle to
keep these entities sufficiently informed in a timely manner. Some of the best
fleet managers in the industry have addressed this requirement by implementing
proactive processes and solutions that push information to stakeholders on a
regular schedule. Push technology can automatically deliver key management
decision making information to email accounts, printers, fax machines, pagers,
PDAs, and other communication devices. An increasing number of fleet management
organizations are using their own web sites as a means of distributing invoices,
reservation confirmations, recall notices, and the like to their customers.
As a leading provider of fleet consulting services and business solutions
Mercury is uniquely qualified to assist fleet organizations with their
information technology needs - from A to Z. Our fleet consulting professionals
have assisted several clients in the selection, implementation, and maintenance
of new / replacement fleet information systems. We have also reengineered local
and wide-area networks, implemented firewalls and security solutions, and
provided ad hoc reporting solutions and fleet information systems. Learn more
about our fleet technology solutions.
In addition to offering local services to fleet organizations, we also provide
applications hosting services. Our hosting service allows a fleet operation to
implement leading edge business tools (e.g. fleet information system, ad hoc
reporting, on-line consulting, and much more) without the upfront cost and time
of implementing a system locally. Users pay a fixed monthly subscription fee to
access these resources, while we manage server replacements, application
upgrades, security and antivirus countermeasures, and data backups. Learn more
about our hosting solutions.
Some of our fleet information services include:
Ad Hoc Report Training
Application Training
Applied Fleet Principals Training
Windows Training
Custom Report Development
Data Integrity Audits
Fleet Information System Implementation
Fleet Information System RFP Development
Fleet Information System Selection
Thin Client Design, Implementation, and Maintenance
Implementation of LAN / WAN / Wireless Solutions
Application Hosting Services
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