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Outsourcing or
privatization of a fleet maintenance operation is a process that
many organizations view as an all or nothing process. In some cases
this is true. However, there are also many operations that are very
efficient at specific services, such as preventative maintenance. In
such instances an appropriate approach may be to outsource specific
activities within an operation. However, if the decision is made to
outsource a maintenance operation, there are numerous logistical and
contractual pitfalls that must be considered that can result in
unforeseen charges, financial liability, and unacceptable service.
When done properly, outsourcing can potentially be a win – win
situation. The fleet consultants at Mercury Associates have assisted
numerous government and private vehicle and equipment management
organizations implement maintenance outsourcing and privatization
programs. The following are some of our key consulting services
related to outsourcing. |