Mercury provides comprehensive fleet, travel, and relocation consulting services to utility companies, military, transit, state and local government, school districts, and commercial freight operations.

 

 

general process reengineering and implementation - learn how mercury can assist you analyze, revamp, and put into action the best methods for getting the job done at all levels of your fleet operation.

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Mercury can assist you define your organization’s fleet and equipment management mission, goals, and strategies and provide implementation services. To learn visit http://www.mercury-assoc.com/general-process-reengineering.htm Strategy defines your organization’s mission statement and achievable goals. Tactics are the steps you take to attain those goals. Business process deals with how you carry out those tactics.

Up-to-date processes that take advantage of the latest tools, techniques and technologies available in the complex, fast-moving world of fleet management can bring your organization a distinct competitive advantage. Mercury's consultants are experts in helping you keep your full arsenal of business processes tuned to peak efficiency.

We have worked “in the trenches” with fleets ranging in size from fewer than 25 vehicles to more than 600,000. We know intimately the daily demands and expectations that fleet management organizations share. Mercury has helped managers at all levels of the fleet business to understand and navigate the communication channels and decision paths that are essential to effecting tangible, measurable improvements in their business processes.

  Mercury can help you by:
Mercury can assist you with defining and benchmarking specific objectives for your business processes defining and benchmarking specific objectives for your business processes
Mercury can assist you developing standards and performance levels for those processes developing standards and performance levels for those processes
Mercury can assist you with producing solid recommendations for improvement producing solid recommendations for improvement
Mercury can help you by assisting in the actual implementation of those recommendations assisting in the actual implementation of those recommendations

Process reengineering may be as simple as consolidating paper flows and appointment schedules in an ordering system. It could also involve broader, more fundamental shifts such as adopting just-in-time parts procurement and eliminating large, expensive stocks of inventory.

Whatever the level of complexity or degree of difficulty of your operations, Mercury Associates can help. Our tested process mapping and gap analysis techniques identify the weak links and redundancies in your workflows. We evaluate the soundness of your existing processes – their logic, thoroughness, and orderliness.

  Here are just a few of Mercury’s recent process reengineering and implementation clients:

For the Connecticut Department of Administrative Services, our streamlining of fleet maintenance process saved over $750,000 each year.

The City of Los Angeles realized $20 million in annual cost savings after adopting Mercury’s recommendations for improving its fleet management practices.

Jefferson County, Alabama saved $1 million of its annual $14 million fleet budget after implementing our recommendations for business process optimization.


Mercury Associates, Inc.
Professional Fleet Management Consultants
16051 Comprint Circle
Gaithersburg, MD 20877
301 519 0535 Office
301 519 0536 FAX
email: contactme@mercury-assoc.com


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© 2006 Mercury Associates, Inc.

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