Mercury - Fleet Outsourcing Consulting Services

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Relying on a vendor or contractor to perform fleet management functions that you have historically done yourself can bring many benefits if it is managed properly. These benefits may include lower costs, improved service levels, greater accountability, and the opportunity for your organization to direct attention and resources to its core mission.

Managed poorly, outsourcing can be a disastrous mistake. It could raise costs dramatically, degrade service delivery, bring on a rash of finger pointing, and force managers and staff to work even harder to compensate for the vendor’s poor performance.

Mercury’s experienced consultants can guide you in your decision-making and management practices at every stage of your dealings with outsourcing vendors and contractors. We can help you determine whether you should enter an outsourcing relationship, and we can show what aspects of your fleet operation you should never delegate to a third party.

Mercury can also assist you in evaluating and selecting an outsourcing vendor, structuring the relationship to your best advantage, and delivering impartial performance audits and critiques.

Our services in this category include:

Outsourcing Feasibility Studies

To determine whether outsourcing will bring you better service, lower costs, both, or neither.

Outsourcing RFP Development and Vendor / Contract Selection

To help you set clear expectations and standards of performance from the vendor that’s best for you.

Managed Competition Facilitation / A76 Studies

To validate that you are receiving services at a competitive price and acceptable performance level.

Proposal Writing

To present performance expectations, service delivery plans, benchmarks, milestones, and financial terms in logical sequence and clear language.

Contract Development and Negotiation

To help you avoid legal pitfalls, unnecessary costs, and unexpected service.

Contract Transition / Implementation Support

To structure and guide you through a smooth changeover without diminishing service quality.

Vendor / Contractor Performance and Cost Audits

Impartial evaluation of the value you have received for your investment in your outsourcing vendor.

Mercury Associates, Inc.
Professional Fleet Management Consultants
16051 Comprint Circle
Gaithersburg, MD 20877
301 519 0535 Office
301 519 0536 FAX
email: contactme@mercury-assoc.com

Fleet Management Consulting Services and Business Solutions, Simplified ™