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outsourcing rfp
development and vendor selection |
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After you have decided to
outsource one or more of your fleet
management operation’s functions to a third
party, you need to: |
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Choose a
contractor or vendor who is fully
capable of performing the function
better, faster, and cheaper than you can
do it in-house; and |
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Set clear
expectations and enforceable standards
of performance for the firm that wins
the work. |
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 Mercury’s
consultants have assisted many vehicle and
equipment management organizations in both
the government and private sectors in
launching and managing outsourcing programs.
Because Mercury is an independent consulting
firm and not an outsourcing provider, we are
ideally positioned to help you attract a
field of capable, motivated bidders. We also
offer objective and unbiased evaluations of
potential outsourcing contractors’
capabilities, and the likelihood that the
bidder is a good match for you. |
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Mercury’s
services in this area include: |
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Draw up
specifications for the submission of
proposals and bids |
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Develop
performance standards for services to be
procured |
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Secure and
evaluate supplier offers |
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Oral
interviews of bidding contractors |
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Evaluation
of contractors’ capabilities to perform
as required |
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Reference
checking |
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Contract
negotiation |
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Entering an outsourcing
relationship without expert advice may lead
you to select the wrong outsourcing vendor
or to work under a poorly designed Service
Level Agreement (SLA). The ensuing logistical and
contractual pitfalls would likely result in
unacceptable service levels, unanticipated
financial charges, diminished customer
satisfaction, and much of your time spent on
damage control.
With Mercury’s assistance, you can establish
the rules of outsourcing engagement before
you enter a relationship with a vendor or
contractor. We also help ensure that the
winning bidder knows exactly what is
expected, and the consequences of failing to
meet the performance standards that your
fleet organization and its users deserve. |
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Mercury
Associates, Inc.
Professional Fleet Management Consultants
16051 Comprint Circle
Gaithersburg, MD 20877
301 519 0535 Office
301 519 0536 FAX
email:
contactme@mercury-assoc.com
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Fleet Management
Consulting Services and Business Solutions,
Simplified ™ |
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© 2006 Mercury
Associates, Inc. |
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