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business process
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policy and procedure
development |
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 In a
well-run organization, people perform their
assigned tasks and make daily decisions with
speed and confidence. They know what they
are doing and why they are doing it. They
know that their work contributes to the
organization’s success and supports its
mission.
A clear, concise set of policies and
procedures is essential to doing business in
this way. Policies reflect your goals and
tell the world how you intend to operate.
They are guidelines that enable your staff
to make decisions at every level of your
operation and under many different
conditions and circumstances.
Procedures are step-by-step
instructions to those who carry out and
enforce the policies. They establish and
maintain process consistency and best
practices throughout the organization.
For many years, Mercury’s consultants have
assisted government agencies and private
enterprises of all sizes in developing,
communicating, and enforcing policies and
procedures for fleet operations. Our Policy
and Procedure Development Services have
enabled clients to overcome competitive
pressures, ensure regulatory compliance,
avoid legal pitfalls, and operate complex,
fast-moving fleet operations efficiently and
profitably. |
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Here
are just a few of the policy
categories in which Mercury can
assist: |
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vehicle
procurement and disposal – for
maximum return on investment and
optimal mix of vehicles in the fleet |
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personally owned vehicle (pov) reimbursement
and record keeping – to comply
with IRS rules, avoid unnecessary
tax liability, and enable managers
to make informed decisions on costs
and budgeting |
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safety,
security and insurance – to
protect your people and your fleet’s
assets, guard against legal
liability, and comply with
government mandates |
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human
resources and training – to make
certain that your employees are
appropriately qualified, deployed,
compensated, and evaluated |
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Your manual of policies
and procedures is a “living document.”
Mercury can assist with online and written
communication and enforcement techniques
that keep your organization informed of
policy and procedure changes and the reasons
for them, so that everyone knows what to do
and why to do it. |
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Mercury
Associates, Inc.
Professional Fleet Management Consultants
16051 Comprint Circle
Gaithersburg, MD 20877
301 519 0535 Office
301 519 0536 FAX
email:
contactme@mercury-assoc.com
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Fleet Management
Consulting Services and Business Solutions,
Simplified ™ |
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© 2006 Mercury
Associates, Inc. |
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